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Customer Reviews.

service

5

Helpful staff who offered advice, support and were very professional

03 October 2019

sales

4

Ok overall experience.

03 October 2019

sales

2

Bought in spite of dealership which was below standard

03 October 2019

sales

5

Good handover and lovely people

02 October 2019

sales

5

Great service from Alice and the rest of the team at Sterling Corner.

02 October 2019

sales

5

Superb personal service, although the wait on the phone calls is sometimes too long and dialling for Mini sales often ends up in the BMW sales room.

01 October 2019

service

3.5

The only reason I didn't rate it the full five stars was that I initially had to wait for nearly 30 mins after my appointment. I had to remind reception before they did something

30 September 2019

service

4

Fairly quick - straightforward

29 September 2019

service

1

See above

28 September 2019

service

4

Everything was explained and also a call was made to discuss what work needed to happen and the cost.

28 September 2019

service

4

Accomodating with own parts to be fitted (official Mini) and loan car provided even when all booked up and the car I'd been allocated was still out, plus service and brakes all done as promised

27 September 2019

service

2

My tyre pressures were not checked. I deliberately let air out of one not to a dangerous level to see if it was reflated. it was not!

27 September 2019

sales

3

Only because there was a hiccup with my delivery by 4 days.

23 September 2019

service

5

Reasons stated above Also gentleman who helped me was extremely helpful and informative

19 September 2019

service

2

nothing special

03 September 2019

service

4

They offered a collection and delivery service, which I need as a matter of convenience.

26 August 2019

service

2

Took too long to start the job. The occasional misfiring continues

20 August 2019

sales

5

Excellent service

19 August 2019

service

5

My passenger door was stuck and I was unable to open it. I asked if I could just pop up for a mechanic to see if it could be fixed while I waited. I was told to arrive after 10a.m - which I did. The car was fixed immediately

13 August 2019

sales

5

Very efficient

12 August 2019

service

5

Easy to book, done on time and efficient, friendly staff.

09 August 2019

sales

1

Sloppy administration from this dealership, despite written instructions for the first registration, they failed on both accounts and it took 2 months for the DVLA to sort out.

08 August 2019

service

5

I dropped the car off at 8am, saw someone at 5-past and was out of the door by ten-past. I received a call that the car was readt a little after 10:30am, so all very efficient. The cost was not outrageous for a main dealer oil service.

01 August 2019

service

4

The fault was diagnoses immediately and rectified as part of Approved Mini warranty. The only thing that wasn't done was when we asked about spare Tyre for the boot. We are still waiting for an answer!

30 July 2019

sales

5

The car was ready earlier than expected, when picking up the car Paul explained all the basics to me and the handover quick and efficient. Even two weeks later when we came back to have a personalised number plate put on service was excellent.

28 July 2019

sales

5

Very good service and the staff were knowledgable and professional. I was a bit put out when the office moved but actually it was easier to get to.

26 July 2019

service

5

Easy process

22 July 2019

service

4

Very good customer service So satisfied only came away and tyre pressure kept flashing Would have expected the team to adjust this for me ?????

20 July 2019

service

5

I was able to book the service on the day I required and it was all done in the time I was told it would be done by.

20 July 2019

service

5

Job completed within a day and car cleaned inside and out.

18 July 2019

service

5

Both Ross and the lady in parts department were professional and very helpful. Faulty parking light. Got new bulb from parts. Ross in services arranged a technician to replace it for me. Also told me about new EMAC service pack.

16 July 2019

service

1

My car was booked in for 8am. When I arrive I find out they don't open until 8.30

16 July 2019

sales

4

Everyone was very helpful and made my purchase easy

16 July 2019

sales

4

Very helpful and knowledgeable