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Customer Reviews.

sales

5

The different options were explained as we planned what my new mini would have on it. No problems during the building of the car, I was kept updated on progress and, in fact, the delivery was ahead of schedule. Very polite and pleasant sales staff.

14 July 2021

sales

5

I was kept informed and updated all the way through

14 July 2021

sales

5

Diarmiud and Ahmed at Borehamwood provided us with the best customer care we've known and, they were superb throughout this process which didn't only involve COVID-19 issues but also Brexit. We would not have taken out another Mini without these

12 July 2021

sales

5

Again, great sales team. Harry Watson at Barons, Borehamwood was great

12 July 2021

sales

5

Harry was most helpful, as was anyone who answered the phone

11 July 2021

sales

5

The Sales Team were extremely professional and efficient, but also friendly and fun to deal with. I would like to give a special shout out for Bansri Kara, who was such a joy to deal with.

09 July 2021

sales

5

We were told car would be ready end of June and it was!

09 July 2021

sales

5

Really happy

08 July 2021

service

5

Very fast and kept informed of the work carried out

08 July 2021

sales

5

Ahmed Barker was our sales rep throughout the process and he was so helpful, so professional.

07 July 2021

sales

5

Arrived two weeks earlier than delivery date

04 July 2021

sales

5

We were treated like our custom was valued

30 June 2021

sales

5

Dennis Hind mad everything super easy and was efficient when answering emails!

29 June 2021

service

5

Did everything that was asked in a very professional manner

27 June 2021

service

4

It is very useful to be able to sit nearby whilst the work is undertaken.

22 June 2021

service

5

Fast and pleasant service

20 June 2021

service

5

there were delays with mini warranty authorising the repair. Amy knew I needed the car back ASAP and took the initiative to organise it so that the part was available as soon as the authorisation came through. She kept me informed of the process and

19 June 2021

sales

5

Very nice experience, .. Just came to look around and take a ride. At the end I left with Mini.

18 June 2021

service

5

Service manager after speaking to him managed to have car ready by 3pm after initially saying 5pm as they always do so I was delighted and all work on car good

14 June 2021

service

5

The Service Centre did what they said they would do.

11 June 2021

sales

5

The contact Dennis Hind at Borehamwood was excellent and really helpful throughout the whole purchasing process.

10 June 2021

sales

5

Everyone has been helpful, available and very friendly.

10 June 2021

sales

5

Dennis was super helpful - showed me around every part of the car and made the whole experience simple and easy

07 June 2021

sales

5

The handover was clear and in hurried Very helpful service

06 June 2021

sales

5

Very smooth handover, Bansri was great

06 June 2021

service

5

Waited whilst car was serviced. Very convenient

03 June 2021

sales

5

Friendly informative staff, with a special thanks to Bansri in Barons.

02 June 2021

service

5

Staff were lovely on the day and made sure Covid safe service was given

02 June 2021

sales

5

Ahmad Baker is very knowledgable about the Mini range and was helpfully clear with his explanations and answering our questions. We were kept closely informed during the period between ordering our car and delivery. The handover was faultless.

28 May 2021

sales

5

Again, nothing to fault at all. Seamless from the first call.

26 May 2021

service

5

Service delivered as expected.

26 May 2021

service

5

excellent service

26 May 2021

sales

5

Very professional and quick handover

24 May 2021

service

4

Good customer service, pleasant experience, happy to sit & wait during service. Made to feel welcome, accommodating. All good. That is why I have bough 5 Minis over 15 years from Barons (previously Spire, Scothall etc).

22 May 2021

service

5

The staff kept me informed as to what they were doing

21 May 2021

sales

5

Could not fault them service in any way

17 May 2021

sales

5

Dean the sales guy was efficient and polite. he gave us all the time we needed and explained the functioning of the car well.

11 May 2021

sales

5

Ahmad Baker delivered the new car to me at home and as I had not test driven the car, he took me through the car and it's settings. This was extremely important for me as it's a very different car to what I am used to.

10 May 2021

sales

5

The communications were brilliant. And I was most impressed by the personal service that I was given on collection of my car even though we are still Having to abide by the rules and regulations of lockdown.

10 May 2021

sales

5

It was hassle free. If anything did come up it was dealt with efficiently, quickly and effectively.

09 May 2021

service

4

I was dealt with promptly and everything went smoothly.

07 May 2021

sales

5

I am very happy with my new car and incredibly satisfied with my experience.

05 May 2021

service

5

Easy process, good service.

30 April 2021

service

5

I found the service from start to finish so professional and friendly.

30 April 2021

service

5

Couldn't find any issues with the service experience.

28 April 2021

sales

5

Everything was so smooth and to time, and Ahmad and Dermiud were so helpful all the time. They are a credit to Mini Borehamwood.

23 April 2021

service

5

It's a great value car